Effective Date: May 1, 2026

PondView Landscape respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website, contact forms, estimate requests, phone calls, text messages, emails, and other communications.

Information We Collect

We may collect the following information when you contact us or use our website:

Name

Email address

Phone number

Property address or service location

Project details

Photos or files you choose to submit

Communication preferences

Website usage information, such as pages visited or form submissions

How We Use Your Information

PondView Landscape may use your information to:

Respond to inquiries

Schedule estimates or appointments

Provide service recommendations

Send project updates

Send appointment reminders

Provide customer support

Send promotional emails or text messages if you have opted in

Improve our website, services, and customer experience

SMS and MMS Messaging

If you opt in to receive SMS or MMS messages from PondView Landscape, we may send messages related to estimates, appointments, service updates, promotions, and customer communication.

Message and data rates may apply. Message frequency varies.

You can opt out of future text messages at any time by replying STOP. For help, reply HELP.

PondView Landscape does not sell or share your mobile opt-in information with third parties for their marketing or promotional purposes.

Email Communications

If you provide your email address, we may send emails about services, updates, estimates, promotions, and related information. You may unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.

How We Share Information

PondView Landscape does not sell your personal information.

We may share information only when necessary to operate our business, such as with service providers who help us manage website forms, scheduling, email, text messaging, customer communication, or business operations. We may also share information if required by law.

Cookies and Website Tracking

Our website may use cookies or similar technologies to understand website activity, improve performance, and support marketing efforts. You can adjust your browser settings to refuse cookies if you prefer.

Data Security

We take reasonable steps to protect the information you provide. However, no website, email, or digital communication method can be guaranteed to be completely secure.

Data Retention

We may retain your information for as long as needed to provide services, manage customer relationships, meet legal obligations, resolve disputes, and operate our business.

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to legal and business recordkeeping requirements.

You may also opt out of marketing emails or text messages at any time.

Changes to This Privacy Policy

PondView Landscape may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

PondView Landscape

(571) 526-8247

info@pondviewlandscape.com

130 Ranger Court, Winchester, VA 22603