- 130 Ranger Court, Winchester, VA 22603
Privacy Policy
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Effective Date: May 1, 2026
PondView Landscape respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website, contact forms, estimate requests, phone calls, text messages, emails, and other communications.
Information We Collect
We may collect the following information when you contact us or use our website:
Name
Email address
Phone number
Property address or service location
Project details
Photos or files you choose to submit
Communication preferences
Website usage information, such as pages visited or form submissions
How We Use Your Information
PondView Landscape may use your information to:
Respond to inquiries
Schedule estimates or appointments
Provide service recommendations
Send project updates
Send appointment reminders
Provide customer support
Send promotional emails or text messages if you have opted in
Improve our website, services, and customer experience
SMS and MMS Messaging
If you opt in to receive SMS or MMS messages from PondView Landscape, we may send messages related to estimates, appointments, service updates, promotions, and customer communication.
Message and data rates may apply. Message frequency varies.
You can opt out of future text messages at any time by replying STOP. For help, reply HELP.
PondView Landscape does not sell or share your mobile opt-in information with third parties for their marketing or promotional purposes.
Email Communications
If you provide your email address, we may send emails about services, updates, estimates, promotions, and related information. You may unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.
How We Share Information
PondView Landscape does not sell your personal information.
We may share information only when necessary to operate our business, such as with service providers who help us manage website forms, scheduling, email, text messaging, customer communication, or business operations. We may also share information if required by law.
Cookies and Website Tracking
Our website may use cookies or similar technologies to understand website activity, improve performance, and support marketing efforts. You can adjust your browser settings to refuse cookies if you prefer.
Data Security
We take reasonable steps to protect the information you provide. However, no website, email, or digital communication method can be guaranteed to be completely secure.
Data Retention
We may retain your information for as long as needed to provide services, manage customer relationships, meet legal obligations, resolve disputes, and operate our business.
Your Choices
You may contact us to request that we update, correct, or delete your personal information, subject to legal and business recordkeeping requirements.
You may also opt out of marketing emails or text messages at any time.
Changes to This Privacy Policy
PondView Landscape may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
130 Ranger Court, Winchester, VA 22603
